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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Quarles

March 11, 2026

5  out of  5
rating by Sarah Quarles
"Top tier service and products. Amanda and Danielle are the best and can’t thank them enough!"
We responded:
"Hey Sarah! Thank you so much for sharing your positive insurance review with us, we appreciate the support!"
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Sarah Sauceda

March 11, 2026

5  out of  5
rating by Sarah Sauceda
"Let me start by saying this has been the absolute BEST experience with any insurance I have ever had or had quoted. Simply put Chance Miller and his team are TOP notch! Amanda went out of her way, kept in continuous contact with me because she knew I was hesitant about changing my coverage to a new company; and because of that they gained a new member. the amount of DEDICATION that was shown to me to help me not only change everything but also add a new driver to my policy has been amazing! Chance and Amanda are both extremely knowledgeable and helped me do what was right for my family all while making sure I understood the coverage I was getting. Truly a seamless process and I cannot be more pleased with the new coverage but also the fact that I am saving money! Thank you Amanda, Chance and team!"
We responded:
"Thanks so much for the fantastic rating, Sarah! We are so glad you had a positive experience with us here on State Farm Agent Chance Miller’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Joseph Farris

March 11, 2026

5  out of  5
rating by Joseph Farris
"Great experience with this insurance office! They were very helpful, explained my coverage clearly, and made the whole process easy. Highly recommend if you're looking for knowledgeable and friendly service."
We responded:
"Thanks so much for the fantastic rating, Joseph! We are so glad you had a positive experience with us here on State Farm Agent Chance Miller’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Olivia Q

March 11, 2026

5  out of  5
rating by Olivia Q
"Friendly, prompt, helpful and very knowledgeable State Farm agent. Willing to take care of any and all insurance needs. Made the transition over to State Farm seamlessly and a breeze. Would recommend anyone and everyone to reach out and get a quote. You won’t be disappointed! 🤩"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chance Miller’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Roanoke ."
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Amy Russeau

August 27, 2025

1  out of  5
rating by Amy Russeau
"Had them for car insurance. The girl who works here is great; I don't mind her at all. I mind Chance. If I ever have to call for something and he answers the phone, I know that I'm doomed. He wastes my time trying to upsell me other insurance that I don't want or need, and he can't seem to take a hint. I've been married now for a few years, and decided to finally let them know that my last name has changed. I've been putting it off because I dread having to call and taking the risk that Chance will answer the phone. Luckily, the girl answered and she got it all settled for me, quickly and without hassle. Lo and behold, here I get an email from Chance that now he needs my husband's information, and he wants to discuss 'possible savings'. Yeah, I've been trapped in that conversation before, no thanks. Then I get an email that since I didn't give him my husband's information, they are going to drop me from the policy! Are you kidding? I have had insurance with them for at least 10 years, if not more! I've been married for a couple of years now, and we have been fine without my husband's information. You don't need my husband's information all of a sudden. He has his own car and his own insurance! So, after today they are dropping me from the insurance policy, but that's okay because I'm switching to my husband's insurance company, who doesn't put us through all of this needless hassle, never traps us on the phone in an attempt to upsell anything, has never demanded my information even though we are married now, and has never threatened to drop me if we don't give them my information."
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Tommy Gaskins

July 27, 2025

5  out of  5
rating by Tommy Gaskins
"10/10. Best experience ever. I know I can count on Chance Miller State Farm to not only get me the best deals on coverage (auto, home, life, etc), but to also answer any questions I have honestly. They have my best interests in mind at all times. My favorite part by far is Amanda. She's the most knowledgeable, helpful, phenomenal person I've ever dealt with. So yes, I highly recommend Chance Miller State Farm, but SERIOUSLY suggest you ask for Amanda to help you... she does NOT disappoint."
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Angela Gaskins

July 25, 2025

5  out of  5
rating by Angela Gaskins
"Amanda W. Is the best. She has set up several policies for us. Hit her up for life insurance, she knows her plans and will get it done!!"
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Ashley Niday

July 25, 2025

5  out of  5
rating by Ashley Niday
"Amazing service and staff!"
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Lindsay Pitts

July 24, 2025

5  out of  5
rating by Lindsay Pitts
"Always a great experience with this crew. Everyone is friendly, knowledgeable and goes out of their way to help. All of my experiences with Amanda have been exceptional- 10/10!"
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Melissa Murphy

July 24, 2025

5  out of  5
rating by Melissa Murphy
"Thanks for the many years of great customer service and easy claims. Amanda has been a godsend and was very knowledgeable with my insurance needs."
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Dani

July 24, 2025

5  out of  5
rating by Dani
"Great staff."
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Melissa Cavins

July 24, 2025

5  out of  5
rating by Melissa Cavins
"I am currently shopping around for a new insurance company and Amanda Whorley is by far the best agent I have dealt with so far! Very knowledgeable and took the time to answer all my questions!"
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Elliott Mills

July 11, 2024

5  out of  5
rating by Elliott Mills
"Excellent agency. Chance, Amanda, and Danielle are great to work with and are very knowledgeable in all fields of insurance. A+++ highly recommended 👌"
We responded:
"Hey Elliott! Thank you so much for the excellent insurance review & recommendation. We look forward to serving you always!"
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nicky bowyer

December 3, 2023

5  out of  5
rating by nicky bowyer
"Chance and his team are the best!"
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Sharon Seagle

October 28, 2023

5  out of  5
rating by Sharon Seagle
"I was in a pickle with my car insurance at the time, and was being charged OUTRAGEOUSLY, needless to say my friends had me get a quote from Amanda W. at State Farm, she was amazing!! She was fast in her responses, knowledgeable, found me the very best way to get the very best rate and it took a big weight off of my family's shoulders!!! I highly recommend and could not have gotten better attention. 5+ stars!!!"
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Ciera N. Frank

April 29, 2023

5  out of  5
rating by Ciera N. Frank
"Amanda should have an award for how amazing she is!"
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Larry Adams

January 7, 2023

5  out of  5
rating by Larry Adams
"Chance is knowledgeable about the ins and outs to increase coverage and reduce costs. He is willing to sit down and explain options and how they can better protect you than what other agents have written willynilly."
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Steven Lester

June 2, 2022

5  out of  5
rating by Steven Lester
"I've been with Chance Miller for over 15 years and have always been very pleased. The staff is great to work with and any problems, questions, etc are always handled immediately. I don't see me going anywhere else as I'm extremely satisfied with their service and professionalism."
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Mike Koffman

October 1, 2021

5  out of  5
rating by Mike Koffman
"They are a great group of people!"
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Miguel Sanchez

September 7, 2021

5  out of  5
rating by Miguel Sanchez
"Excellent Agent"
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Paul McClure

September 12, 2019

5  out of  5
rating by Paul McClure
"The office is fully staffed, and always willing to help out a customer in need."
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Robert Rea

April 19, 2018

5  out of  5
rating by Robert Rea
"Chance is a great agent. He has made the difficult process of insuring much easier for me."
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Michael Grimes

October 30, 2017

5  out of  5
rating by Michael Grimes
"Chance Miller and his team are always so professional and helpful! They have all been such a pleasure to work with."